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Strengthen Training, Reduce Risk

Continued investment in your Workforce Training Program is crucial to protect your organization from an increasing variety of cyber threats. By working with the Client Success Team at SANS you gain a partner in delivering a comprehensive security strategy aimed at building program maturity and better managing organizational risk. Investing in professional services will ensure your training programs are effective from day one.

Success Services Programs

The Client Success Team at SANS has designed a variety of Success Services Programs to meet the needs of any organization, regardless of the size or the relative maturity of your program. Each service level is designed to help your team better manage human risk and mature your program in accordance with the SANS Security Awareness Maturity Model®.

Resource

For organizations looking for best-practice methods to implement a security awareness program, the Resource level of services provides a foundational understanding of the unique cyber threats your organization faces and provides a customized roadmap for how to best educate against them.

Resources

Consultative

For organizations with a more complex risk profile, or for those looking to build a deeper culture of security, Consultative Services deliver more comprehensive support. Here, your program is supplemented with consistent planning and progress consultations to ensure reliable results.

Hands-On

Advanced Consultative

For organizations looking to build long-term sustainment of a security awareness program based on a strategic framework of relevant data, the Consultative+ level of services provides ongoing analysis through a strategic partnership with SANS Client Success experts.

Group Purchasing

SANS Security Awareness Success Services at a Glance

FEATURERESOURCE SERVICESCONSULTATIVE SERVICESADVANCED CONSULTATIVE SERVICES
MEETING HOURS (Typical Engagement) 8+ 18+ 25+
DEDICATED CSM HOURS (Typical Engagement) 25+ 64+ 100+
KICK-OFF CALL
WEEKLY ENGAGEMENT 30-days 60-days 90-days
DEDICATED CSM
CUSTOMIZED PROGRAM ROADMAP
QUARTERLY BUSINESS REVIEWS
CYBERSECURITY AWARENESS MONTH TOOLKIT
MONTHLY PLANNING AND UPDATE CALLS
ENGAGEMENT MATERIALS ($5,000 VALUE!)
MONTHLY SECURITY AWARENESS TOOLKITS
SELECT SANS EVENT AND TRAINING DISCOUNTS

Support services that are part of SANS Security Awareness Client Success Programs Include

Customers Love our Team!

and we have the numbers to prove it

4.9/5

Customer Satisfaction Score

93

Net Promoter Score (NPS)

Expertise

Transform Your Security Culture with SANS

Discover how SANS can help you create lasting, behavior-driven changes across your workforce.

Contact Us Today
Success Services | SANS Institute